Junior Training & Documentation Analyst (Dynamics 365 F&O)

We are looking for a Junior Analyst to support our Dynamics 365 Finance & Operations (F&O) projects by creating clear and professional training and user documentation. The role is focused on syncing with project stakeholders, consolidating inputs, and producing step-by-step guides, “How-to” documents, and user manuals in both English and French.

• Meet with project stakeholders to gather information and clarify processes.
• Translate business/technical input into simple, structured documentation.
• Produce training deliverables including:
• Step-by-step user guides
• How-to manuals
• Quick reference materials
• Prepare and format Word documents with high standards of clarity and presentation.
• Deliver documentation in English and French (translation support may be provided).
• Ensure consistency and version control of materials.

• Bachelor’s degree (completed or in progress) in Communications, Business, IT, or related field.
• Strong writing and presentation skills in English (must) and French (must).
• Proficiency with Microsoft Word, PowerPoint, and general office tools.
• Ability to quickly understand and explain system processes (ERP knowledge a plus, not required).
• High attention to detail and ability to produce polished deliverables.

Soft Skills

• Organized, methodical, and detail-oriented.
• Strong communication and collaboration skills.
• Willingness to learn ERP (Dynamics 365 F&O) concepts as needed.
• Proactive, with a “can-do” attitude.

We Offer

• Competitive Salary.
• Language courses.
• Sodexo food card.
• Health and life insurance.
• Being part of a global team.
• Continuing education opportunities.
• Virtual company events each month.
• Multicultural and inclusive work environment.
• Career development and professional growth opportunities.
• Paid Time Off (vacation, sick leave, maternity and paternity leave, COL holidays).